Delivery and Returns

Delivery

Delivery costs are per order regardless of total. Please note goods are dispatched once payment has been received.

UK only - £5.40 inc VAT (£4.50 ex VAT) per order (3-5 days) . 

               £13.99 inc VAT for Next Day delivery.

For orders outside of UK please contact us before ordering.

All delivery times quoted are intended as a guide only and are stated in working days (Monday - Friday). Whilst the Company will take all reasonable steps to ensure that estimated delivery times are met, the Company will not accept any liability whatsoever for delays caused by events beyond our control whether from carriers or suppliers or for any consequential loss of profit as a result.

Refunds

  1. Refunds will be offered if goods do not comply with the Sale of Goods Act. The Act requires that goods must be as described, of satisfactory quality and fit for their purpose.
  2. In addition, you have the right to return goods within 14 days from the day after the day of delivery under the The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you do return goods in accordance with your rights under these Regulations then you will be liable for the cost of the return postage.
  3. For all other reasons goods can be returned for refund but must be received by the Company in perfect saleable condition and in their original, undamaged packaging and in the original quantity as specified in/on the catalogue/website, within 28 days of receipt. The company will consider the overall condition of the goods being returned when making a refund and reserves the right to withhold a percentage of the refund value of returned goods if the goods are not in suitable condition for resale at their original catalogue price. The Company will not be liable for any carriage or costs incurred in returning goods unless they are returned for reasons 1.

All goods should be returned to:
Little Creative Days,
50 High Street,
Hungerford,
Berkshire
RG17 0NE.
Please include a copy of the original delivery note and write on it the reason for the return